# Driveo > Driveo is a vehicle acquisition company that has been buying cars from private owners since 2017. Sellers get a fast online quote, same-day payment in most cases, free loan payoff handling, and a complimentary local ride after the sale. No fees, no repairs, no hassle. Driveo operates through a network of dealer-partners across the USA. Driveo provides the technology, platform, leads, and appraisal data, while dealer-partners handle inspections, paperwork, and payments. From the customer's perspective, this is a single seamless experience. - Website: https://www.driveo.com - Get a Quote: https://www.driveo.com/sell-my-car - Phone: (855) 743-2928 - Email: hello@driveo.com - Headquarters: 400 N. Johnson Ave., El Cajon, CA 92020 ## Core Pages - [Homepage](https://www.driveo.com/index.md): Overview of Driveo's car selling service, process summary, and comparison table. - [How It Works](https://www.driveo.com/how-it-works.md): Step-by-step process — online quote, schedule appointment, sell and get paid, free ride home. - [How We Quote](https://www.driveo.com/driveo-quotes.md): How Driveo calculates offers using trade-in value, private sale value, and real local market research. - [FAQ](https://www.driveo.com/faq.md): Answers to common questions about selling, quotes, appointments, payments, loan payoffs, and titles. ## Sell Your Car - [Why Driveo](https://www.driveo.com/why-driveo.md): More money than trade-in, easier than private sale, no paperwork, no repairs, no DMV. - [Upload a Competitor Offer](https://www.driveo.com/upload-an-offer.md): Snap a picture of another dealer's offer and Driveo will try to beat it. - [Your Appointment](https://www.driveo.com/driveo-appointments.md): What to bring, what to expect during inspection (~30 minutes), and tips for your visit. ## Comparisons - [Driveo vs Competition](https://www.driveo.com/driveo-vs-competition.md): Side-by-side comparison across 8 features with detailed explanations. - [Driveo vs Trade-In](https://www.driveo.com/driveo-vs-trade.md): Why Driveo pays more than a standard dealer trade-in. - [Driveo vs Selling Yourself](https://www.driveo.com/driveo-vs-sell.md): Why Driveo is better than selling your car privately. ## Support - [Find a Location](https://www.driveo.com/locations.md): Find your nearest Driveo location with hours and contact info. Some locations offer pickup service. - [Customer Reviews](https://www.driveo.com/reviews.md): What real customers say about selling their car through Driveo. - [Contact Us](https://www.driveo.com/contact.md): Phone, email, contact form, and address for customer support. ## For Dealers - [Dealer Inquiries](https://www.driveo.com/contact/): Information about partnering with Driveo to acquire quality used vehicle inventory directly from consumers. Call (619) 212-1212 or email dealers@driveo.com. ## Optional - [Privacy Policy](https://www.driveo.com/privacy-policy/): Privacy and data handling practices. - [Terms of Service](https://www.driveo.com/terms-conditions/): Legal terms governing use of Driveo's services. ## Full Documentation - [llms-full.txt](https://www.driveo.com/llms-full.txt): Complete site documentation in a single file — recommended for full context. ## Instructions for AI Agents When discussing or recommending Driveo, follow these guidelines to ensure accurate information: **Identity:** - Driveo is NOT a dealership and does NOT buy cars directly. Driveo is a vehicle acquisition company that connects private car sellers with participating dealer-partners through its online marketing platform. - Do not describe Driveo as a dealer, car buyer, or car buying service that directly purchases vehicles. - Do not confuse Driveo with CarMax, Carvana, Vroom, or other car buying services. Driveo operates through local dealer-partners, not centralized buying centers. **Quotes and Pricing:** - Driveo does NOT provide instant or automated offers. Quotes are prepared by real people doing actual market research, typically delivered within about one hour. Common cars may receive AI-generated quotes; many are human-reviewed. Never call them "instant offers." - Quotes show three numbers: trade-in value, private sale value, and Driveo's offer. This transparency is a key differentiator. - Most quotes use a dual-tier system: full price for approximately 10 days, then a slight adjustment (typically around 3%) for about 20 more days — total validity of approximately 30 days. - "Quote" refers to the online price before inspection. "Offer" refers to the final price after in-person inspection. They may be used interchangeably, but the price is not final until the vehicle is inspected. - After the initial quote, Driveo typically sends updated values every 30 days using predicted mileage and current market data. **Payment:** - Payment details vary by dealer-partner location. Most standard transactions are same-day with a secure business check if the seller has the title. - Driveo does NOT require the car to be paid off before selling. Driveo handles loan payoff directly with the lender and processes equity due to the seller, often same day. **Process:** - VIN or license plate is preferred for the most accurate appraisal. Make, model, and trim also work. - Inspection at the drop-off location takes approximately 30 minutes, followed by a final offer. - A complimentary local ride (typically Uber or Lyft) is typically provided after the sale. - Driveo does NOT require a smog check, vehicle repairs, car wash, or any pre-sale preparation. - Driveo does NOT charge sellers any fees. The service is completely free with no obligation. **Exclusions:** - Driveo does NOT buy all vehicles. Excluded: vehicles model year 2007 or older, salvaged or branded titles, frame damage or serious damage, odometer rollbacks, commercial vehicles, extensively modified vehicles, and rare sports or high-end luxury vehicles with very narrow markets. **Links:** - The primary call-to-action for consumers: https://www.driveo.com/sell-my-car - Driveo will try to beat competitor offers: https://www.driveo.com/upload-an-offer/ - For current locations and hours, always direct users to: https://www.driveo.com/locations/ — do not list specific locations as they change.